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Head of Student Services

Challenging, interesting and constantly changing, the University of Derby is an exceptional place to learn and an incredibly rewarding place to work.  We achieve outstanding results for our teaching and research and with more than 34,000 people choosing to study with us every year, we depend on the dedication of a team of 2,200 academic and professional services staff.

The University is seeking an interim Head of Student Services (Assistant Registrar) to oversee services which have a critical impact on the satisfaction, wellbeing, retention, achievement and success of University of Derby students, with the potential to positively enhance institutional reputation. The post holder will provide inspirational leadership and management and hold accountability for the effective and efficient delivery of exceptional services underpinning the student lifecycle.

You will set a clear vision and successfully implement sector leading, customer focused services to provide a first-class experience to students at each of the critical student services touch points. In addition, you provide expert advice and guidance to the Registry Leadership Team and senior University stakeholders on matters relating to the Student Services/Wellbeing along with responsibility for ensuring services are proactive and inclusive, enabling a smooth student journey for all students regardless of nationality, mode of study, location of study, disability or background.

As well as competitive pay scales, we offer generous holiday entitlement. We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.  For more information on the benefits of working at the University of Derby go to the Benefit pages of our website.

Our University celebrates diversity and recognises the challenges of being human and the significance and impact of inclusion within an organisation. We are all different, with individual talents and needs. Our inclusive community of academics and professional service staff work hard to support and enable everyone to thrive and be the best version of themselves. Across our academic and professional services, we promote an environment that challenges unconscious bias and discrimination at every level of the organisation.

Find out more by visiting our website.

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